Customer Experience Manager

Wilkins RV

Nichols, NY, United States
Base: $55,000.00 - $65,000.00; bonus/equity: not s...
On-site
Customer service management
Parts counter operations
Service order processing
Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability

Job Summary

  • Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability.
  • Oversees the entire customer service/parts experience from the point of setting the appointment to finalizing of the customer bill.
  • Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

Matching Summary

Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability.

Salary

Base: $55,000.00 - $65,000.00; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision Insurance, 401K and Employer Match Program, PTO and Sick Time, Voluntary Benefit Program, Employee Referral Program, Employee Discount, RV Borrowing Program

Skills & Requirements

Must-have

  • Customer service management
  • Parts counter operations
  • Service order processing
  • Effective communication skills
  • Sales opportunity identification

Nice-to-have

  • Positive attitude and strong work ethic
  • Professional appearance
  • Fast-paced environment adaptability
  • Product and service knowledge development

Key Requirements

  • Minimum 2 years experience preferred
  • Strong communication skills
  • Motivated individual
  • Professional conduct

Work Rights

Not specified

Tailored Resume

Cover Letter