Defence Ict & Desktop Support Officer

Telstra

Onsite
Desktop support for defence customer
Unified comms, wireless, audio visual support
Manage and install video conferencing equipment
Provide full desktop support to our Defence customer, handling BAU activities, incidents, service requests, project tasks, and information requests on the customer's ICT environment

Job Summary

  • Provide full desktop support to our Defence customer, handling BAU activities, incidents, service requests, project tasks, and information requests on the customer's ICT environment.
  • Support TC networks, including Unified Comms, Wireless, and Audio Visual.
  • Our perks & benefits include 16 weeks paid parental leave, an epic (free) Telstra mobile phone plan, and a laptop/device allowance renewed every 2 years.

Matching Summary

Provide full desktop support to our Defence customer, handling BAU activities, incidents, service requests, project tasks, and information requests on the customer's ICT environment.

Skills & Requirements

Must-have

  • Desktop support for Defence customer
  • Unified Comms, Wireless, Audio Visual support
  • Manage and install video conferencing equipment
  • Resolve incidents and deliver service requests
  • Proficient in Telstra SOE applications

Nice-to-have

  • High-level customer service skills
  • Commercial mindset in decision making
  • Willingness to travel interstate
  • Work with VIP customers

Key Requirements

  • Australian Citizens
  • Current Baseline Security Clearance
  • Ability to obtain NV1 Security Clearance

Work Rights

Australian Citizenship required

Tailored Resume

Cover Letter