Customer Banking Specialist - Mount Barker, Sa (15hr/wk)

COMMONWEALTH BANK OF AUSTRALIA

Mount Barker, SA, Australia
Customer banking specialist
In-branch technology and digital banking
Financial health checks
Build a personal connection with customers through meaningful conversations

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist.

Matching Summary

Build a personal connection with customers through meaningful conversations.

Skills & Requirements

Must-have

  • customer banking specialist
  • in-branch technology and digital banking
  • financial health checks
  • personal loans and credit cards
  • adhere to bank processes and procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • work independently and refer specialists
  • seeing the big picture for customers
  • holistic solutions
  • genuine passion for the customer

Key Requirements

  • Available to cover predetermined roster
  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter