Customer Service Pricing & Availability Representative

130

Hybrid (up to two days remote)
High volume incoming ticket processing
Pricing maintenance for spare parts
Material master setup and management
TRUMPF, a high-tech family-run company with a global presence, is seeking a Customer Service Pricing & Availability Representative. The role focuses on providing exceptional internal customer service, processing requests, and maintaining accurate pricing and product information, with a potential for remote work

Job Summary

  • The role involves maintaining pricing on TRUMPF Spare Parts and determining product centers for non-set-up parts.
  • Candidates must process a high volume of incoming tickets from internal Service and Spare Parts Department members.
  • The position offers an opportunity to work remotely from a home office up to two days per week.

Matching Summary

Match Score: 85

TRUMPF, a high-tech family-run company with a global presence, is seeking a Customer Service Pricing & Availability Representative. The role focuses on providing exceptional internal customer service, processing requests, and maintaining accurate pricing and product information, with a potential for remote work.

Skills & Requirements

Must-have

  • High volume incoming ticket processing
  • Pricing maintenance for spare parts
  • Material Master setup and management
  • Multi-tasking across multiple screens
  • Internal customer service communication

Nice-to-have

  • Experience with SAP or CRM systems
  • Microsoft Office proficiency
  • Patience and diplomatic communication
  • Unconventional ideas and forward thinking
  • Ability to work remotely up to two days

Key Requirements

  • Previous customer service experience preferred
  • High School graduate or equivalent required
  • College degree or equivalent education preferred

Work Rights

Not specified

Tailored Resume

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