Business Specialist / Unit Coordinator Bwh

The Brigham and Women's Hospital, Inc.

Boston, Massachusetts, United States
Base: $18.58 - $26.58phly; bonus/equity: not speci...
Fully remote
Customer service liaison to patients and families
Administrative support for emergency department
Data entry and computer knowledge required
The role functions as a customer service liaison dedicated to meeting the needs of patients, families, and hospital personnel

Job Summary

  • The role functions as a customer service liaison dedicated to meeting the needs of patients, families, and hospital personnel.
  • Candidates will provide administrative support for the Emergency Department while acting as an information coordinator regarding managed care issues.
  • The position offers competitive base pay ranging from $18.58 to $26.58 per hour along with comprehensive benefits and career advancement opportunities.

Matching Summary

The role functions as a customer service liaison dedicated to meeting the needs of patients, families, and hospital personnel.

Salary

Base: $18.58 - $26.58/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • Customer service liaison to patients and families
  • Administrative support for Emergency Department
  • Data entry and computer knowledge required
  • Managed care information coordination for physicians

Nice-to-have

  • Partial college or secretarial school preferred
  • Experience in medical or health insurance settings
  • Strong arithmetic calculation skills in English

Key Requirements

  • High school diploma or equivalent required
  • One year of customer service/administrative support experience required
  • Ability to read, write, and perform arithmetic in English required

Work Rights

Not specified

Tailored Resume

Cover Letter