Guest Services Representitive

Dow Event Center

Albany, NY, US
Base: $16.00ph; bonus/equity: not specified; benef...
Excellent customer service skills
Ability to work irregular hours
Maintain professional demeanor
The role involves providing excellent customer service by scanning tickets and directing patrons to appropriate locations within the facility

Job Summary

  • The role involves providing excellent customer service by scanning tickets and directing patrons to appropriate locations within the facility.
  • Employees must exercise restraint and patience when dealing with disruptive patrons while ensuring an orderly entry and exit process.
  • This is a part-time, casual position requiring availability for nights, weekends, holidays, and adverse weather conditions.

Matching Summary

The role involves providing excellent customer service by scanning tickets and directing patrons to appropriate locations within the facility.

Salary

Base: $16.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Ability to work irregular hours
  • Maintain professional demeanor
  • Follow oral and written instructions
  • Fluent in English language

Nice-to-have

  • Personable and proactive attitude
  • Patience with disruptive patrons
  • Professional presentation and appearance
  • Alertness to facility conditions

Key Requirements

  • Must be at least 18 years old
  • HS Diploma or GED required
  • Minimum of six months prior customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter