Octopus In Colour Internship 2026 - Customer Operations Specialist
Octopusenergy
London, GB
Base: london living wage (pro rata); bonus/equity:...
On-site
Customer journey management
Process improvement skills
Customer service communication
Octopus Energy is committed to promoting equality by creating an internship programme exclusively for candidates who identify with Black, Black British, African or Caribbean backgrounds to address under-representation in the energy workforce
Job Summary
Octopus Energy is committed to promoting equality by creating an internship programme exclusively for candidates who identify with Black, Black British, African or Caribbean backgrounds to address under-representation in the energy workforce.
The Customer Operations Intern will support the team in managing customer journeys from contracting through to car delivery and after, ensuring a smooth transition to zero-carbon driving and proposing improvements to service processes.
This full-time internship runs from 6th July to 28th August in the London office and pays the London Living Wage pro rata.
Matching Summary
Octopus Energy is committed to promoting equality by creating an internship programme exclusively for candidates who identify with Black, Black British, African or Caribbean backgrounds to address under-representation in the energy workforce.
Salary
Base: London Living Wage (pro rata); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer journey management
Process improvement skills
Customer service communication
Problem solving abilities
Team collaboration
Attention to detail
Nice-to-have
Can-do attitude
Adaptability to fast-paced environment
Passion for learning
Independent working skills
Customer experience focus
Key Requirements
Internship open only to Black, Black British, African or Caribbean candidates
Ability to work full time from 6th July to 28th August