Citigroup is seeking an experienced API Production Support Engineer for their Chennai location, focusing on maintaining and improving the reliability of their API services. The role involves hands-on support, performance monitoring, and collaboration with cross-functional teams to enhance user experience and operational strategies
Job Summary
This role focuses on building and maintaining highly reliable APIs that solve critical customer problems for a global financial institution.
The engineer will champion stability initiatives to ensure high availability and resilience for mission-critical API systems.
Candidates are expected to drive the definition of SLIs and SLOs while leveraging intelligent automation to prevent customer impacts.
Matching Summary
Match Score: 85
Citigroup is seeking an experienced API Production Support Engineer for their Chennai location, focusing on maintaining and improving the reliability of their API services. The role involves hands-on support, performance monitoring, and collaboration with cross-functional teams to enhance user experience and operational strategies.
Skills & Requirements
Must-have
Java and J2EE application support
AWS ECS and Oracle DB experience
MongoDB database troubleshooting
AppDynamics Splunk Kibana monitoring
APIGEE API Gateway expertise
Akamai CDN solutions knowledge
SLI SLO Error Budget definition
Nice-to-have
AI-based proactive issue detection
ITRS monitoring tool configuration
Corporate banking payment applications
Incident Release Change Problem management
Python automation scripting skills
Master's degree in Computer Science
Key Requirements
Extensive Java and J2EE experience
Hands-on AWS ECS and Oracle DB skills
In-depth APIGEE and Akamai knowledge
Bachelor's degree in Computer Science or Engineering