Service Advisor

Bmw Of Kansas City South

Kansas City, Missouri, US
Identify and document service needs
Advise customers on services
Schedule service appointments
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Maintains CSI at or above Company standards and participates in required training.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • identify and document service needs
  • advise customers on services
  • schedule service appointments
  • compute cost of parts and labor
  • maintain CSI standards
  • organized, clean and safe work area

Nice-to-have

  • servant leadership
  • teamwork through trust and respect
  • integrity and transparency
  • commitment to customer enthusiasm
  • passion for winning
  • accountability at all levels
  • commitment to continuous improvement

Key Requirements

  • High School Diploma or GED
  • 3-5 years of automotive or customer service experience
  • Working knowledge of vehicle mechanical operations
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

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