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Coloplast AS is seeking a Referral Coordinator for their Continence Care division, responsible for processing referrals and verifying insurance benefits. The ideal candidate should have at least one year of contact center experience, with bilingual skills preferred, and will benefit from a comprehensive compensation and benefits package.
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Job Summary
Responsible for creation and processing of referrals from HCPs and other referral sources into CM database for order confirmations and shipment.
Duties include validation of medical files and scanning them into customer accounts within the database along with verifying patients’ insurance benefits by contacting insurance companies and documenting accounts accordingly.
The total (hourly plus performance based incentive) compensation range for this position is $55,227 - $82,841.
Matching Summary
Match Score: 75
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Coloplast AS is seeking a Referral Coordinator for their Continence Care division, responsible for processing referrals and verifying insurance benefits. The ideal candidate should have at least one year of contact center experience, with bilingual skills preferred, and will benefit from a comprehensive compensation and benefits package.
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Salary
$55,227 - $82,841
Skills & Requirements
Must-have
Process referrals from HCPs
Validate medical files
Verify insurance benefits
Handle inbound/outbound calls
Maintain customer records
Adhere to Corporate Compliance Guidelines
Nice-to-have
Positive example for co-workers
High ethical and professional standards
Flexibility in scheduling
Key Requirements
High school diploma or equivalent
Minimum of one-year experience in a contact center