This role sits at the intersection of customer support and software development, requiring ownership of complex technical issues from investigation to fix validation
Job Summary
This role sits at the intersection of customer support and software development, requiring ownership of complex technical issues from investigation to fix validation.
The successful candidate will translate recurring customer patterns into actionable feature requests and influence product roadmap priorities alongside engineering teams.
You will design and maintain scalable web-based SaaS applications while serving as a subject matter expert providing deep technical guidance to internal teams and customers.
Matching Summary
This role sits at the intersection of customer support and software development, requiring ownership of complex technical issues from investigation to fix validation.
Skills & Requirements
Must-have
5+ years enterprise application development
.NET ecosystem C# ASP.NET Core expertise
Multi-tenant SaaS platform experience
AWS cloud services production knowledge
PostgreSQL database query optimization
Root cause analysis for production issues
Nice-to-have
AI-assisted development tools usage
Domain-Driven Design architectural patterns
Cross-functional stakeholder collaboration
Mentorship and subject matter expertise
Strong communication with non-technical audiences
Key Requirements
Bachelor's degree in Computer Science or equivalent
5+ years hands-on experience developing enterprise-scale applications
Deep expertise in .NET ecosystem including C# and ASP.NET Core