Middle Office - Assistant Vice President

State Street Corporation

Hyderabad, India
On-site
Manage service delivery and change management
Primary escalation point for clients
Develop client service plans and objectives
The Officer will manage service delivery and change management for our global clients

Job Summary

  • The Officer will manage service delivery and change management for our global clients.
  • This position carries significant responsibility within the Client Middle Office team.
  • Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered.

Matching Summary

The Officer will manage service delivery and change management for our global clients.

Skills & Requirements

Must-have

  • Manage service delivery and change management
  • Primary escalation point for clients
  • Develop client service plans and objectives
  • Monitor KPIs and MIS dashboards
  • Strong knowledge of trade lifecycle management

Nice-to-have

  • Client centric attitude
  • Inspire teams and resolve conflicts
  • Adaptability and social skills
  • Foster a client-centric culture

Key Requirements

  • 8-10+ years of experience
  • Project Management expertise
  • Degree in finance, business, technology or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter