Reservations Executive

Sofitel Sydney Wentworth

Udaipur, India
Not specified; not specified; range of exclusive h...
On-site
2+ years hospitality experience
English verbal and written skills
Hotel reservation system proficiency
This role serves as the first point of contact for guests, managing all reservation inquiries with professionalism and accuracy

Job Summary

  • This role serves as the first point of contact for guests, managing all reservation inquiries with professionalism and accuracy.
  • The successful candidate will maximize room revenue through effective upselling strategies while maintaining meticulous attention to detail.
  • Employees benefit from exclusive Heartist Benefits and talent development programs through Academy Accor.

Matching Summary

This role serves as the first point of contact for guests, managing all reservation inquiries with professionalism and accuracy.

Salary

Not specified; Not specified; Range of exclusive Heartist Benefits included

Skills & Requirements

Must-have

  • 2+ years hospitality experience
  • English verbal and written skills
  • Hotel reservation system proficiency
  • Accurate booking and amendment processing
  • Revenue maximization and upselling
  • High-volume inquiry management

Nice-to-have

  • Additional language proficiency
  • Udaipur market knowledge
  • Analytical mindset for booking patterns
  • Collaborative cross-functional teamwork
  • Empathetic guest communication style

Key Requirements

  • Minimum 2 years professional experience in Reservations or Front Office
  • Strong proficiency with hotel reservation systems
  • Excellent English communication skills required

Work Rights

Not specified

Tailored Resume

Cover Letter