Customer Service Delivery Advocate - Albany, Ny

Carvana

Albany, NY, United States
Base: $19-$21 hourly; bonus/equity: performance-ba...
On-site
2 years customer-facing experience
Physical ability to lift 50lbs
Valid driver's license required
This role involves delivering vehicles directly to customers' doors using custom car haulers without requiring a commercial license

Job Summary

  • This role involves delivering vehicles directly to customers' doors using custom car haulers without requiring a commercial license.
  • Team members receive competitive starting pay of $19/hr with performance-based increases up to $21/hr within the first year.
  • The position includes comprehensive benefits such as 100% company-paid healthcare premiums, tuition reimbursement, and equity grants.

Matching Summary

This role involves delivering vehicles directly to customers' doors using custom car haulers without requiring a commercial license.

Salary

Base: $19-$21 hourly; Bonus/Equity: Performance-based merit increases and annual Carvana Shares grant; Benefits: 401(k) match, overtime opportunities, and paid time off

Skills & Requirements

Must-have

  • 2 years customer-facing experience
  • Physical ability to lift 50lbs
  • Valid driver's license required
  • Ability to work rotating shifts
  • English language proficiency

Nice-to-have

  • Self-motivated team player
  • Enthusiastic and energetic attitude
  • Clean driving record
  • Interest in automotive industry

Key Requirements

  • Minimum 2 years customer-facing experience
  • Must obtain Notary license within 90 days
  • Must be at least 21 years old
  • Pass drug test and DOT Medical Card
  • Satisfy state-specific DMV/title access requirements

Work Rights

Not specified

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