The Salesforce Application Developer will be responsible for designing, developing, and supporting scalable solutions across Service Cloud & Experience Cloud communities, focusing on building and enhancing Service Cloud automation processes and customer/partner portal experiences
Job Summary
The Salesforce Application Developer will be responsible for designing, developing, and supporting scalable solutions across Service Cloud & Experience Cloud communities, focusing on building and enhancing Service Cloud automation processes and customer/partner portal experiences.
Key responsibilities include designing and developing custom Salesforce solutions, building and customizing Lightning Web Components (LWC), Apex classes, triggers, Flows, and REST APIs, and implementing AI/Agentic capabilities in Experience Cloud portals.
The ideal candidate brings an AI-first mindset, leveraging Salesforce AI and Agentic AI tools to enable intelligent customer engagement, predictive performance insights, dynamic content delivery within community portals, and automation of onboarding and case management workflows.
Matching Summary
The Salesforce Application Developer will be responsible for designing, developing, and supporting scalable solutions across Service Cloud & Experience Cloud communities, focusing on building and enhancing Service Cloud automation processes and customer/partner portal experiences.
Skills & Requirements
Must-have
Salesforce Service Cloud
Experience Cloud communities
Apex development
Lightning Web Components
Salesforce platform capabilities
AI-first mindset
Einstein AI
Nice-to-have
Agentic AI tools
generative AI for content creation
Agile development methodologies
version control tools
Key Requirements
8+ years of Salesforce development experience
Service Cloud and Experience Cloud expertise
Apex, SOQL/SOSL, Governor Limits, Declarative Automation, Web Services
Lightning components development (Aura and LWC)
Experience developing and customizing Experience Cloud (Communities) portals
Salesforce API integration and authentication methods