Billing & Claims Specialist -accountant Ii

GoodYear

Heredia, , Costa Rica
Order-to-cash (otc) billing cycle
Resolve billing claims and disputes
Root cause analysis of claims
Ensures accurate, end-to-end billing execution by owning the complete Order-to-Cash (OTC) billing cycle, including sales orders, invoicing, and journal entries

Job Summary

  • Ensures accurate, end-to-end billing execution by owning the complete Order-to-Cash (OTC) billing cycle, including sales orders, invoicing, and journal entries.
  • Partners with customers, sales, pricing, and cross-functional teams to independently resolve billing claims and disputes efficiently, minimizing revenue disruption and enhancing customer satisfaction.
  • Analyzes root causes of billing claims to recommend process and control improvements while consistently meeting productivity metrics and supporting scalable, high-quality billing operations.

Matching Summary

Ensures accurate, end-to-end billing execution by owning the complete Order-to-Cash (OTC) billing cycle, including sales orders, invoicing, and journal entries.

Skills & Requirements

Must-have

  • Order-to-Cash (OTC) billing cycle
  • resolve billing claims and disputes
  • root cause analysis of claims
  • customer collections / accounts receivable
  • outbound collection calls

Nice-to-have

  • detail-oriented and proactive
  • customer focused or service-oriented
  • strong financial controls

Key Requirements

  • Bachelor's degree in accounting, Finance or other business-related field
  • 2+ years of experience in accounts receivable, credit, or customer collections roles
  • Experience with SAP is desired
  • Experience with Salesforce is desired

Work Rights

Not specified

Tailored Resume

Cover Letter