Customer Success Manager, Strategic

ServiceTitan

Base: $104,500 usd - $139,700 usd; bonus/equity: c...
Manage strategic accounts
Drive product adoption
Build strong relationships
Manage the long-term success of ServiceTitan’s largest customers, our strategic accounts

Job Summary

  • Manage the long-term success of ServiceTitan’s largest customers, our strategic accounts.
  • Collaborate with customers and product managers to manage product enhancement requests and increase product adoption.
  • ServiceTitan offers flextime, recognition, and support for autonomous work, along with holistic health and wellness benefits.

Matching Summary

Manage the long-term success of ServiceTitan’s largest customers, our strategic accounts.

Salary

Base: $104,500 USD - $139,700 USD; Bonus/Equity: commission-eligible; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • manage strategic accounts
  • drive product adoption
  • build strong relationships
  • analyze user engagement data
  • act as escalation point

Nice-to-have

  • thrives in entrepreneurial environment
  • think several steps ahead
  • creative solutions
  • roll with the punches

Key Requirements

  • 5+ years relevant experience
  • < 15% travel nationwide
  • Proven track record of success

Work Rights

Not specified

Tailored Resume

Cover Letter