Guest Services Usher

Denny Sanford PREMIER Center

Abilene, Texas, USA
Assist patrons with needs
Maintain position on post
Oversee assigned area
Assist patrons with their customer service needs while attending a public or private event

Job Summary

  • Assist patrons with their customer service needs while attending a public or private event.
  • Oversee assigned area for spills or situations requiring staff attention and receive and act on complaints from patrons.
  • Ability to work in a variety of environments, including but not limited to heights, elevators, darkened theatre, around crowds, loud noise, and flashing lights.

Matching Summary

Assist patrons with their customer service needs while attending a public or private event.

Skills & Requirements

Must-have

  • assist patrons with needs
  • maintain position on post
  • oversee assigned area
  • receive and act on complaints
  • communicate clearly
  • stay calm in fast-paced environment

Nice-to-have

  • friendly disposition and a smile
  • handling conflict effectively

Key Requirements

  • High School Diploma or GED preferred
  • One-year prior customer service experience preferred
  • Ability to navigate floor surfaces and areas
  • Continuous standing and walking
  • Ability to work varied hours

Work Rights

Not specified

Tailored Resume

Cover Letter