This role serves as the key liaison between internal teams and customers to ensure end-to-end billing accuracy and financial relationship management
Job Summary
This role serves as the key liaison between internal teams and customers to ensure end-to-end billing accuracy and financial relationship management.
The position involves managing full ownership of account onboarding, dispute resolution, and invoice audits while maintaining strict compliance with company policies.
Otis offers intensive training in technology and processes, along with opportunities to exchange ideas with experienced colleagues and access to an Employee Scholar Program.
Matching Summary
This role serves as the key liaison between internal teams and customers to ensure end-to-end billing accuracy and financial relationship management.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Bachelor's Degree in Finance or Accounting
Experience with billing and invoicing processes
Proven ability to manage invoice disputes
Strong organizational skills and attention to detail
Nice-to-have
Excellent communication skills for customer meetings
Experience with customer portal billing systems
Ability to interpret hourly billing rate variations
Interest in process improvement and trend identification
Key Requirements
Bachelor's Degree preferred in Finance, Accounting, Business, or Sales
Prior experience in billing, invoicing, or financial operations
Proficiency in interpreting contract billing rates including overtime