Alternance - Technicien Support (h/f)

Galileo Global Education

Saint Cloud, France
Remuneration according to education level + age; n...
Diagnose and resolve connectivity issues
Install and configure workstations
Manage antivirus server administration
The role involves providing first-level support to users while resolving connectivity and workstation problems

Job Summary

  • The role involves providing first-level support to users while resolving connectivity and workstation problems.
  • Candidates will be responsible for installing, updating, and configuring systems as well as performing level 1 hardware maintenance.
  • The position offers an apprenticeship contract with no fees charged to the candidate and remuneration based on education level and age.

Matching Summary

The role involves providing first-level support to users while resolving connectivity and workstation problems.

Salary

Remuneration according to education level and age; No specific figures provided

Skills & Requirements

Must-have

  • Diagnose and resolve connectivity issues
  • Install and configure workstations
  • Manage antivirus server administration
  • Level 1 hardware maintenance
  • Ticketing system usage

Nice-to-have

  • Strong oral and written communication skills
  • Proactive initiative taking
  • Curious mindset for technical solutions
  • Proficiency in Office suite tools
  • Ability to liaise with external vendors

Key Requirements

  • BTS SIO option SISR or equivalent qualification
  • Apprenticeship contract duration of 1 or 2 years
  • Availability for locations in Saint Cloud and Paris

Work Rights

Not specified

Tailored Resume

Cover Letter