As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day
Job Summary
As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.
Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other and Flexibility to work from home to support work/life balance.
Matching Summary
As part of our diverse team based in Parramatta, you will help make a positive impact on someone’s life every day.
Skills & Requirements
Must-have
Inbound and outbound calls
Claim administration duties
Assist worker and employer with claim process
Manage telephone enquiries
Recording and maintaining accurate records
Proficient use of Microsoft Office Suite
Nice-to-have
High level of empathy
Passionate about providing great customer service
Great listening skills
Solution focused mindset
Embrace change with confidence
Comfortable with in a multi-system environment
Ability to handle and overcome challenges
Great attention to detail
Enjoy learning and growing
Key Requirements
Full time, permanent position
Work-from-home flexibility considered from month three