Sgs, Account Manager

TCGplayer Inc

Base: $63,000 - $72,100; bonus/equity: target bonu...
Fully remote
Proven experience in account management or customer success
Track record of driving retention and revenue growth
Experience with hubspot crm and google workspace
The role focuses on leading a portfolio of Professional-tier sellers to accelerate GMV and strengthen retention through trusted partnerships

Job Summary

  • The role focuses on leading a portfolio of Professional-tier sellers to accelerate GMV and strengthen retention through trusted partnerships.
  • Candidates will implement structured adoption campaigns for key programs like Direct, POS, and International while balancing AI automation with human connection.
  • The position offers a base salary range of $63,000 - $72,100 along with potential bonuses, restricted stock units, and comprehensive benefits.

Matching Summary

The role focuses on leading a portfolio of Professional-tier sellers to accelerate GMV and strengthen retention through trusted partnerships.

Salary

Base: $63,000 - $72,100; Bonus/Equity: Target bonus and restricted stock units available; Benefits: Full range including medical, 401(k), PTO, and parental leave

Skills & Requirements

Must-have

  • Proven experience in account management or customer success
  • Track record of driving retention and revenue growth
  • Experience with HubSpot CRM and Google Workspace
  • Ability to analyze data using Tableau dashboards
  • Strong consultative communication and relationship building skills

Nice-to-have

  • Passion for process improvement and playbooks
  • Curiosity and proactive problem-solving initiative
  • Empathy and resilience in challenging situations
  • Experience in SaaS or marketplace environments
  • Ability to collaborate with cross-functional teams

Key Requirements

  • Demonstrated experience in customer success or seller growth roles
  • Proficiency with HubSpot, Google Workspace, Tableau, and Outlook
  • Proven success driving retention, adoption, and revenue in SaaS or marketplace

Work Rights

Not specified

Tailored Resume

Cover Letter