The Bilingual Mechanical Claims Adjuster is accountable for appraising and estimating loss and damage associated with mechanical automobile claims through auditing of submitted claims
Job Summary
The Bilingual Mechanical Claims Adjuster is accountable for appraising and estimating loss and damage associated with mechanical automobile claims through auditing of submitted claims.
Review customer’s warranty contract information including previous notes and previous claims to determine if the new claim repairs are covered under the contract.
Meet productivity objectives set by the department in terms of average handle time, average first response time, service levels, and overall adherence to company service guidelines.
Matching Summary
The Bilingual Mechanical Claims Adjuster is accountable for appraising and estimating loss and damage associated with mechanical automobile claims through auditing of submitted claims.
Skills & Requirements
Must-have
Automotive mechanical claims appraisal
Warranty contract review
Repair facility communication
Parts and labour pricing verification
Independent inspection determination
Best-in-class customer service
Nice-to-have
Independent inspection determination
Effective communication of decisions
Team environment collaboration
Key Requirements
Minimum 5 years automotive mechanical repair experience