Salesforce Support Engineer - Industries & Revenue Cloud

Salesforce

Not specified; + pyyout for weekends mentioned
2-6 years salesforce engineering experience
Lwc and apex code development skills
Industries or revenue cloud product knowledge
This role offers premier support opportunities where experts manage critical escalations and maintain high client satisfaction in a fast-paced global environment

Job Summary

  • This role offers premier support opportunities where experts manage critical escalations and maintain high client satisfaction in a fast-paced global environment.
  • Candidates must possess mandatory certifications including Salesforce Certified Platform Administrator and Platform Developer alongside deep expertise in Industries or Revenue Cloud products.
  • The position requires working on non-rotating AMER shifts (EST/PST) with an additional payout available for weekend rotation work.

Matching Summary

This role offers premier support opportunities where experts manage critical escalations and maintain high client satisfaction in a fast-paced global environment.

Salary

Not specified; Additional Payout for weekends mentioned

Skills & Requirements

Must-have

  • 2-6 years Salesforce engineering experience
  • LWC and Apex Code development skills
  • Industries or Revenue Cloud product knowledge
  • Salesforce Certified Platform Administrator
  • Salesforce Certified Platform Developer
  • JSON XML YAML web services expertise
  • Mandatory AMER shift availability

Nice-to-have

  • Salesforce Certified CPQ Developer certification
  • Strong customer handling and escalation management
  • Experience with server-to-server SOAP REST APIs
  • Ability to create knowledge base materials
  • Willingness to work weekend rotations

Key Requirements

  • Bachelor's or Master's degree in CS/IT
  • Minimum 2 years hands-on Industries/Revenue Cloud experience
  • Mandatory Salesforce CPQ Developer/Admin certification preferred
  • Must be willing to work weekends on rotation basis
  • Mandatory willingness to work non-rotating AMER shifts

Work Rights

Not specified

Tailored Resume

Cover Letter