Clinical Operations Associate

Zealthy

New York, United States
Equity ownership included; salary impycts via regu...
On-site
2+ years healthcare operations experience
Manage large-scale team of ~150 coordinators
Experience with zendesk and internal portals
The role focuses on overseeing the day-to-day workflows of approximately 150 care coordinators within Zealthy's virtual healthcare platform

Job Summary

  • The role focuses on overseeing the day-to-day workflows of approximately 150 care coordinators within Zealthy's virtual healthcare platform.
  • Candidates must be prepared to work in-person four days a week to fully commit to the company's mission of accessible healthcare.
  • Employees receive equity ownership, paid time off, medical coverage, and opportunities for salary growth based on performance reviews.

Matching Summary

The role focuses on overseeing the day-to-day workflows of approximately 150 care coordinators within Zealthy's virtual healthcare platform.

Salary

Equity ownership included; Salary impacts via regular performance reviews; Not specified

Skills & Requirements

Must-have

  • 2+ years healthcare operations experience
  • Manage large-scale team of ~150 coordinators
  • Experience with ZenDesk and internal portals
  • Design and document scalable workflows and SOPs
  • Audit outdated protocols and implement improvements

Nice-to-have

  • Comfort operating in fast-paced high-growth environment
  • Self-starter attitude taking ownership of projects
  • Strong communication and organizational skills
  • Process-oriented mindset spotting inefficiencies
  • Ability to collaborate with pharmacy partners

Key Requirements

  • 2+ years experience in healthcare operations or clinical delivery
  • Proven ability to manage high-volume systems with speed
  • Strong familiarity with ZenDesk and healthcare ticketing systems

Work Rights

Not specified

Tailored Resume

Cover Letter