Contact Center Rep Iv, Life And Health

TD

Markham, Ontario, Canada
Base: $49,050 - $73,600 cad; bonus/equity: not spe...
Customer service and advice
Complex financial product knowledge
Risk management and compliance
TD is committed to providing fair and equitable compensation opportunities and growth through skill development for all colleagues

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities and growth through skill development for all colleagues.
  • The role involves delivering courteous, efficient, and professional customer service while offering advanced advice on life and health insurance products.
  • TD fosters a respectful workplace that values diverse perspectives and supports colleagues’ career growth through training, mentoring, and development programs.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities and growth through skill development for all colleagues.

Salary

Base: $49,050 - $73,600 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service and advice
  • Complex financial product knowledge
  • Risk management and compliance
  • Operational process improvement
  • Team collaboration and knowledge sharing
  • Inbound and outbound customer support

Nice-to-have

  • Career development opportunities
  • Positive and equitable work environment
  • Brand ambassador responsibilities
  • Mentoring and coaching skills
  • Adaptability to regulatory changes

Key Requirements

  • Undergraduate degree or 2+ years relevant experience
  • LLQP license
  • AMF license for Quebec province

Work Rights

Must hold LLQP and AMF licenses as applicable

Tailored Resume

Cover Letter