Lead In-room Dining Server

Sofitel Sydney Wentworth

Banff, Canada
Base: $17 ph; bonus/equity: not specified; benefit...
On-site
Receive and manage in-room dining orders
Guide guests through menus
Communicate vips and special requests
This role is about more than taking orders—it’s about setting the tone for a truly luxurious in-room dining experience while leading the standard for others to follow

Job Summary

  • This role is about more than taking orders—it’s about setting the tone for a truly luxurious in-room dining experience while leading the standard for others to follow.
  • As a mentor, you guide and develop team members in real time, reinforcing best practices, building confidence, and fostering a culture of accountability and excellence.
  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.

Matching Summary

This role is about more than taking orders—it’s about setting the tone for a truly luxurious in-room dining experience while leading the standard for others to follow.

Salary

Base: $17 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Receive and manage In-Room Dining orders
  • Guide guests through menus
  • Communicate VIPs and special requests
  • Act as quality control checkpoint
  • Maintain composure during high-volume periods
  • Ensure timing, accuracy, and presentation standards

Nice-to-have

  • Luxury experiences with purpose and heart
  • Calm, attentive, and highly observant
  • Mentor and develop team members
  • Culture of accountability and excellence

Key Requirements

  • Alberta ProServe Certificate required
  • Must be legally authorized to work in Canada

Work Rights

Legally authorized to work in Canada

Tailored Resume

Cover Letter