Handle complex travel and personal accident claims
Assess reserving for disablement and fatal accident claims
Identify and investigate suspect fraudulent claims
The role involves handling and investigating complex claims for Travel, Personal Accident, Cancer, and Income Protection within the A&H book of business
Job Summary
The role involves handling and investigating complex claims for Travel, Personal Accident, Cancer, and Income Protection within the A&H book of business.
Employees are expected to proactively identify suspect or fraudulent claims and act as a referral point for peers regarding fraud indicators.
AIG offers a comprehensive Total Rewards Program including health care, financial protection, wellbeing resources, and tuition reimbursement.
Matching Summary
The role involves handling and investigating complex claims for Travel, Personal Accident, Cancer, and Income Protection within the A&H book of business.
Skills & Requirements
Must-have
Handle complex travel and personal accident claims
Assess reserving for disablement and fatal accident claims
Identify and investigate suspect fraudulent claims
Apply specific procedures for Leisure and Corporate policies
Maintain compliance with best practice guidelines
Nice-to-have
Strong verbal and written communication skills
Ability to problem solve and develop new ideas
Experience training less experienced staff
Proactive Treating Customer Fairly mindset
Lateral thinking capabilities
Key Requirements
Strong knowledge of subject matter in claims assessment
Negotiating skills and strong customer service abilities