Claims Team Leader, Commercial Property & Marine Claims

QBE

Auckland, New Zealand
Base: not specified; bonus/equity: not specified; ...
3d onsite
Commercial property claims management
Marine claims expertise
Team leadership and mentoring
You will lead and support the day-to-day activities of the Commercial Property and Marine Claims team, providing guidance on claims management, policy interpretation, quality, and risk-appropriate decision-making

Job Summary

  • You will lead and support the day-to-day activities of the Commercial Property and Marine Claims team, providing guidance on claims management, policy interpretation, quality, and risk-appropriate decision-making.
  • As a QBE employee, you will have access to hybrid working, free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice, and 18 weeks’ gender-equal flexible leave for all new parents.
  • QBE is committed to an inclusive workplace where everyone feels valued and respected, and offers opportunities to develop strategic capabilities and career growth under mentorship from an industry respected National Claims Manager.

Matching Summary

You will lead and support the day-to-day activities of the Commercial Property and Marine Claims team, providing guidance on claims management, policy interpretation, quality, and risk-appropriate decision-making.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Hybrid working, wellbeing coaching, flexible parental leave

Skills & Requirements

Must-have

  • Commercial Property Claims management
  • Marine Claims expertise
  • Team leadership and mentoring
  • Broker relationship management
  • Claims dispute resolution
  • Hybrid working environment

Nice-to-have

  • Strategic capability development
  • Customer-focused claims solutions
  • Quality assurance and performance review
  • Flexible working arrangements
  • Positive team morale building

Key Requirements

  • Experience leading similar sized teams
  • Exposure to claims disputes and complaints
  • Ability to negotiate and influence
  • Experience managing broker relationships
  • Work rights clearance including police and credit checks

Work Rights

Not specified

Tailored Resume

Cover Letter