Site Manager - Nlu

Amadeus

Fully remote
Airport it hardware and software operations
24/7 system monitoring
Technical documentation and maintenance
Manages all continuing Airport IT operations at airport site and supports installed systems including responsibility for ensuring the successful continued operation of all installed computer hardware and software

Job Summary

  • Manages all continuing Airport IT operations at airport site and supports installed systems including responsibility for ensuring the successful continued operation of all installed computer hardware and software.
  • Develops and maintains technical and project documentation and coordinates all corrective and preventive maintenance, quarterly maintenance, and daily and out-of-hours work to ensure all support levels are maintained.
  • Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.

Matching Summary

Manages all continuing Airport IT operations at airport site and supports installed systems including responsibility for ensuring the successful continued operation of all installed computer hardware and software.

Skills & Requirements

Must-have

  • Airport IT hardware and software operations
  • 24/7 system monitoring
  • Technical documentation and maintenance
  • Troubleshooting and problem resolution
  • Client service delivery coordination
  • ServiceNow trouble ticket system
  • Airport authority contract adherence

Nice-to-have

  • Quality assurance test planning
  • Vendor and subcontractor management
  • Budget tracking and requisitions
  • Inventory management
  • Cross-team interaction coordination
  • Travel industry standards knowledge

Key Requirements

  • 5-7 years related experience
  • Bachelor's degree or equivalent work experience
  • PC and Server operating systems knowledge
  • Peripheral communication knowledge
  • Networking skills (LAN, WAN, Routing)
  • Virtual machine solutions experience
  • Advanced English and Spanish communication skills

Work Rights

Must pass Security clearance to work in a TSA secured environment

Tailored Resume

Cover Letter