Assistant Manager Counter Lead

Estée Lauder Companies Inc.

Birmingham, United Kingdom
On-site
Fast-paced retail environment experience
Sales target achievement and management
Visual merchandising and stock control
The Counter Lead is responsible for driving sales turnover and market share while maintaining a consumer-focused approach

Job Summary

  • The Counter Lead is responsible for driving sales turnover and market share while maintaining a consumer-focused approach.
  • Candidates must ensure excellent retail standards, manage daily replenishment, and maximize sales through effective visual merchandising.
  • The role requires leading the team to deliver an industry-leading product experience and managing all refunds and complaints effectively.

Matching Summary

The Counter Lead is responsible for driving sales turnover and market share while maintaining a consumer-focused approach.

Skills & Requirements

Must-have

  • Fast-paced retail environment experience
  • Sales target achievement and management
  • Visual merchandising and stock control
  • Consumer service excellence delivery
  • Digital channel awareness

Nice-to-have

  • Social media leveraging skills
  • Event planning and execution
  • Competitor activity monitoring
  • Brand ambassador mindset
  • Zero complaint culture focus

Key Requirements

  • Experience in fast-paced retail
  • Commercial understanding of the beauty industry
  • Effective communication and organization skills

Work Rights

Not specified

Tailored Resume

Cover Letter