Retail Store Manager

The Works Stores Ltd

Hastings, United Kingdom
On-site
Lead and develop teams
Drive commercial performance
Ensure excellent customer experience
As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience

Job Summary

  • As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.
  • Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions, recommending things that surprise, delight, and inspire them.
  • The Works offers a range of perks including 25% colleague discount, exclusive online discounts, enhanced family-friendly leave, 33 days holiday, early access to wages, and access to training and development.

Matching Summary

As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.

Skills & Requirements

Must-have

  • Lead and develop teams
  • Drive commercial performance
  • Ensure excellent customer experience
  • Manage store operations
  • Brand ambassador responsibilities

Nice-to-have

  • Inspire reading, learning, creativity, and play
  • Foster inclusive team culture
  • Collaborate with area managers

Key Requirements

  • Proven experience in retail management
  • Strong leadership and people development skills
  • Commercially focused with a track record of delivering results
  • Excellent communication, planning, and organisational abilities
  • Confident using data to inform decisions
  • Experience in high-volume or value retail
  • Familiarity with retail systems and reporting tools
  • Experience managing recruitment, training, and performance

Work Rights

Not specified

Tailored Resume

Cover Letter