It Technician Ii

ProPharma

Abbotsford, Victoria, Australia
**
End user device support
Active directory and entra id management
Microsoft 365 services support
** ProPharma is seeking an IT Technician II to provide on-site and remote support primarily at their Abbotsford office in Victoria, Australia. The role involves troubleshooting hardware and software issues, managing user accounts, and ensuring effective IT operations across the organization. **

Job Summary

  • This is a hands on, primarily onsite role based at our modern Abbotsford office, providing in person support to employees while also supporting remote workers across the business.
  • The IT Technician II provides day-to-day end-user support across laptops, desktops, core workplace applications, user accounts, and local site IT services.
  • We celebrate our differences and strive to create a workplace where each person can be their authentic self.

Matching Summary

Match Score: 75

** ProPharma is seeking an IT Technician II to provide on-site and remote support primarily at their Abbotsford office in Victoria, Australia. The role involves troubleshooting hardware and software issues, managing user accounts, and ensuring effective IT operations across the organization. **

Skills & Requirements

Must-have

  • End user device support
  • Active Directory and Entra ID management
  • Microsoft 365 services support
  • Windows 10/11 endpoint support
  • Onsite work at Abbotsford office
  • Local data centre travel required

Nice-to-have

  • Customer service mindset
  • Structured problem-solving approach
  • Adaptable to new technologies
  • Identify service improvement opportunities

Key Requirements

  • Minimum 3 years IT technician experience
  • Level 2 support capability
  • Full working rights in Australia

Work Rights

Full working rights in Australia with no expiry date

Tailored Resume

Cover Letter