Base: $59,000-$77,000; bonus/equity: eligible for ...
Onsite
2+ years retail banking experience
Knowledge of consumer compliance laws
Exceptional writing and analytical skills
The Complaints Resolution Specialist is responsible for investigating customer complaints and providing compliance guidance to ensure prompt and transparent responses
Job Summary
The Complaints Resolution Specialist is responsible for investigating customer complaints and providing compliance guidance to ensure prompt and transparent responses.
This role resides within the Fair & Responsible Banking Department and focuses on identifying root causes and potential areas of risk through trend analysis.
Wintrust offers a competitive pay range of $59,000-$77,000 along with an annual bonus eligibility and comprehensive benefits including medical, dental, vision, and 401k match.
Matching Summary
The Complaints Resolution Specialist is responsible for investigating customer complaints and providing compliance guidance to ensure prompt and transparent responses.
Salary
Base: $59,000-$77,000; Bonus/Equity: Eligible for annual discretionary or incentive bonus; Benefits: Medical, dental, vision, life, 401k with match, tuition reimbursement