Engineer / Senior Engineer – Service

KONE Elevators Pty Ltd

Not specified; not specified; comprehensive reward...
Not specified (assumed to be on-site based on job responsibilities).
Customer satisfaction through quality service
Safe working practices and site safety
Execution of planned maintenance and callouts
KONE Elevators is seeking an Engineer/Senior Engineer for their Service division, which involves enhancing customer satisfaction and ensuring equipment safety through effective communication and maintenance operations. The role emphasizes relationship management, service operations, and adhering to safety standards, while offering growth opportunities within a global organization

Job Summary

  • Responsible for maintaining excellent relationships with customers and end-users by applying an Ambassador attitude during service operations.
  • Accountable for the execution of service visits including planned maintenance, callouts, and repairs while respecting schedules and quality standards.
  • Offers comprehensive learning and development programs along with career progression opportunities within a global organization focused on people flow.

Matching Summary

Match Score: 85

KONE Elevators is seeking an Engineer/Senior Engineer for their Service division, which involves enhancing customer satisfaction and ensuring equipment safety through effective communication and maintenance operations. The role emphasizes relationship management, service operations, and adhering to safety standards, while offering growth opportunities within a global organization.

Salary

Not specified; Not specified; Comprehensive reward elements mentioned

Skills & Requirements

Must-have

  • Customer satisfaction through quality service
  • Safe working practices and site safety
  • Execution of planned maintenance and callouts
  • Accurate real-time back reporting of work
  • Identification and escalation of site risks

Nice-to-have

  • Ambassador attitude for customer relationships
  • Ability to raise sales leads
  • Willingness to provide training or coaching
  • Passion for meeting people and making an impact
  • Collaborative working culture participation

Key Requirements

  • Familiarity with lift and associated technology
  • Attendance at proposed training programs
  • Experience in elevator/escalator service operations

Work Rights

Not specified

Tailored Resume

Cover Letter