The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment
Job Summary
The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.
Your day-to-day tasks will include diagnosing and repairing failed servers, storage nodes, and compute blades while adhering to strict SOPs and SLAs in mission-critical environments.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.
Matching Summary
The Data Center Break/Fix Technician III is a senior technical role responsible for leading advanced break/fix support and driving operational excellence in a high-availability data center environment.
Skills & Requirements
Must-have
Advanced break/fix support
Diagnose and repair critical systems
Component-level repairs
Data center operations protocols
Troubleshooting with diagnostic tools
Nice-to-have
Mentorship and technical guidance
Process improvement contributions
Cross-functional collaboration
ITIL framework knowledge
24/7 operational experience
Key Requirements
Minimum 4+ years of data center hardware repair experience
High school diploma or equivalent
Associate degree in IT or related field (preferred)
Industry certifications (preferred)
Experience writing SOPs and MOPs
Authorized to work in the United States without sponsorship
Work Rights
Must be authorized to work in the US without sponsorship