The Fraud Agent will monitor client transactions and provide a wonderful client experience while mitigating fraud losses
Job Summary
The Fraud Agent will monitor client transactions and provide a wonderful client experience while mitigating fraud losses.
You will identify, analyze and conduct investigations of client transactions through various banking channels to determine possible fraud or unusual activity.
CIBC offers a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, and an employee share purchase plan.
Matching Summary
The Fraud Agent will monitor client transactions and provide a wonderful client experience while mitigating fraud losses.
Skills & Requirements
Must-have
monitor client transactions
investigate client transactions
client focused engagement
analyze customer profiles
data collection and investigation
interact with CIBC clients
Nice-to-have
relationship building
encourage client loyalty
listen and learn from others
goal oriented and motivated
live our values
Key Requirements
Ability to work independently in a private and quiet workspace
Wired Internet connection with minimum download speed of 15 mbps and upload speed of 10 mbps