Collections Specialist

Equipmentsharecom

Columbia, US
**
Strong customer focus
Handle collection calls and correspondence
Communicate with customers in a metrics-driven environment
** EquipmentShare is seeking a Collections Specialist to join its growing team in Columbia, US. The role involves facilitating the collection of delinquent accounts while focusing on customer communication and negotiation skills. The company values a collaborative culture committed to professional growth and community engagement. **

Job Summary

  • Facilitate collection of delinquent accounts as the department continues to grow.
  • Handle collection calls and correspondence in a fast-paced, goal-oriented department, requiring comfort with metrics-driven communication and navigating multiple technologies.
  • The company offers competitive salary, medical, dental, and vision coverage, 401(k) with match, and generous paid time off.

Matching Summary

Match Score: 75

** EquipmentShare is seeking a Collections Specialist to join its growing team in Columbia, US. The role involves facilitating the collection of delinquent accounts while focusing on customer communication and negotiation skills. The company values a collaborative culture committed to professional growth and community engagement. **

Skills & Requirements

Must-have

  • Strong customer focus
  • Handle collection calls and correspondence
  • Communicate with customers in a metrics-driven environment
  • Navigate multiple technologies
  • Negotiation and decision making skills
  • Handle high volume of outgoing calls
  • Reconcile customer disputes

Nice-to-have

  • Demonstrate sensitivity and compassion
  • Work independently and in a team
  • Think critically and exercise independent judgement
  • Establish cooperative working relationships

Key Requirements

  • Associate Degree in Accounting or relevant field
  • 2+ years experience in finance/accounting
  • High school diploma or equivalent
  • Two years of related experience in accounts receivable preferred

Work Rights

Not specified

Tailored Resume

Cover Letter