Customer-facing Quality Leader – Coherent Optical Pluggable Products

Cisco UK

Base: $141,700.00 to $179,400.00 (varies by locati...
7+ years failure analysis experience
Deep knowledge of coherent optical standards
Hands-on with qsfp-dd and osfp form factors
This role serves as the primary technical contact for customers regarding quality and failure analysis of Cisco's coherent optical pluggable products

Job Summary

  • This role serves as the primary technical contact for customers regarding quality and failure analysis of Cisco's coherent optical pluggable products.
  • The engineer will conduct detailed failure analysis using advanced diagnostic tools focused on metrics such as BER, OSNR, and Forward Error Correction.
  • Employees are eligible for annual bonuses, restricted stock units, and a comprehensive benefits package including medical, dental, vision, and paid time off.

Matching Summary

This role serves as the primary technical contact for customers regarding quality and failure analysis of Cisco's coherent optical pluggable products.

Salary

Base: $141,700.00 to $179,400.00 (varies by location); Bonus/Equity: Annual bonuses and RSUs available; Benefits: Medical, dental, vision, 401(k), paid leave

Skills & Requirements

Must-have

  • 7+ years failure analysis experience
  • Deep knowledge of coherent optical standards
  • Hands-on with QSFP-DD and OSFP form factors
  • Proficiency in BER, OSNR, Q Factor analysis
  • Experience with 400ZR and OpenZR+ protocols

Nice-to-have

  • Excellent customer-facing communication skills
  • Experience with Cisco coherent product portfolio
  • Proven ability to develop technical presentations
  • Knowledge of vertically integrated DSP technologies

Key Requirements

  • Bachelor's degree in Electrical or Optical Engineering
  • 7+ years of experience in failure analysis
  • Advanced degree preferred
  • Strong problem-solving and attention to detail

Work Rights

Not specified

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