Area Service Manager

KONE

Birmingham, United Kingdom
Hybrid
Customer satisfaction
Equipment safety and performance
Resolving service quality complaints
KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle

Job Summary

  • KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.
  • The Area Service Manager will be responsible for ensuring customer satisfaction, equipment safety and performance, and managing a reduction of call outs in the area.
  • KONE offers a competitive salary and benefits package including an annual bonus, company car, 25 days holiday, and private medical insurance.

Matching Summary

KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.

Skills & Requirements

Must-have

  • Customer satisfaction
  • Equipment safety and performance
  • Resolving service quality complaints
  • Reducing call outs
  • Financial management experience

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement
  • Sustainability focus
  • Ethical business practices
  • Trust and respect among co-workers

Key Requirements

  • Managerial experience in engineering/service business
  • Excellent communication skills
  • Financial management experience (P&L)
  • Good IT skills
  • Excellent time management
  • Problem solving skills
  • Strong Customer relationship management

Work Rights

Not specified

Tailored Resume

Cover Letter