After Hours Optimiser

nbn

Australia
Rotating shift (after hours, including weekends)
After hours coordination
Technician and work order management
Real-time monitoring and response
The After Hours Optimiser position at nbn involves coordinating field operations outside standard business hours to ensure customer needs are met effectively and safely. The ideal candidate should possess experience in planning or scheduling within a large operational environment, particularly in telecommunications

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will also support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 85

The After Hours Optimiser position at nbn involves coordinating field operations outside standard business hours to ensure customer needs are met effectively and safely. The ideal candidate should possess experience in planning or scheduling within a large operational environment, particularly in telecommunications.

Skills & Requirements

Must-have

  • After hours coordination
  • Technician and work order management
  • Real-time monitoring and response
  • Stakeholder communication
  • HSE checkpoints and risk management

Nice-to-have

  • Building Australia's future
  • Collaborative and supportive approach
  • Creating structure in dynamic situations
  • Pride in creating structure

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Experience in telecommunications or similar field
  • Full working rights in Australia

Work Rights

Full working rights required

Tailored Resume

Cover Letter