We are looking for an inspirational Team Leader to become a vital part of our Front of House & Workplace team, supporting and enhancing our employee and client experience in our UK Head Office
Job Summary
We are looking for an inspirational Team Leader to become a vital part of our Front of House & Workplace team, supporting and enhancing our employee and client experience in our UK Head Office.
The role has responsibility for the Front of House, hospitality, and client meeting room areas in our Head Office, managing a highly skilled & collaborative team to ensure exceptional service delivery.
This is a permanent role based on site 5 days a week, Monday to Friday from 8am to 4.30pm or 8.30 am to 5pm (shift pattern) with a competitive salary and a tailored benefits package.
Matching Summary
We are looking for an inspirational Team Leader to become a vital part of our Front of House & Workplace team, supporting and enhancing our employee and client experience in our UK Head Office.
Skills & Requirements
Must-have
leading and inspiring a team
strong customer service skills
front of house management experience
client hospitality delivery
managing multiple reception desks
ensuring high standards of presentation
Nice-to-have
positive can-do attitude
innovative and proactive approach
seamless client journey focus
energetic and willing to help
professional presentation and demeanor
Key Requirements
management background in front of house/reception/hospitality/concierge
experience in marketing/creative/media/technology sectors
experience leading and inspiring a team
solid administrative skills
strong IT skills (Outlook, MS Office, Engage)
experience working as part of a wider Facilities team