DMA Inc is seeking an IT Support Intern, offering a valuable opportunity for students pursuing a degree in technology-related fields to gain hands-on experience in IT support tasks. The company emphasizes a culture of employee ownership, work/life balance, and comprehensive benefits from day one
Job Summary
The Associate Support Analyst Intern will gain hands-on experience in account lockouts, password resets, and routing trouble tickets.
DMA Inc is an employee-owned company offering ESOP eligibility, company-paid parental leave, and a generous time off package.
The role involves providing timely one-on-one end-user problem resolution via telephone and email while assisting with workstation deployments.
Matching Summary
Match Score: 85
DMA Inc is seeking an IT Support Intern, offering a valuable opportunity for students pursuing a degree in technology-related fields to gain hands-on experience in IT support tasks. The company emphasizes a culture of employee ownership, work/life balance, and comprehensive benefits from day one.
Skills & Requirements
Must-have
Monitor and prioritize help desk requests
Reset passwords and unlock accounts
Install approved applications
Nice-to-have
Excellent customer service skills
Previous ticket system experience
Net+ or A+ certification
Key Requirements
Currently pursuing Bachelor's degree in Computer Science or related field