Customer Infrastructure Manager (cim) – Ksa/gsa

Land Securities Group

St. Loui, ,
Base: $149,100 - $248,500; bonus/equity: annual in...
Customer infrastructure relationship management
Technical stakeholder engagement
Infrastructure reviews and recommendations
This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options

Job Summary

  • This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
  • The role will serve as the primary point of contact for all infrastructure related service escalations, both customer facing and internal, working closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams.
  • LSEG is committed to offering competitive Compensation and Benefits, including a base salary range of $149,100 - $248,500, eligibility for an Annual Incentive Plan, and a comprehensive benefits program.

Matching Summary

This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.

Salary

Base: $149,100 - $248,500; Bonus/Equity: Annual Incentive Plan (AIP/"bonus plan"); Benefits: Annual Wellness Allowance, Paid time-off, Medical, Dental, Vision, 401(K) Savings Plan and Company match, etc.

Skills & Requirements

Must-have

  • Customer infrastructure relationship management
  • Technical stakeholder engagement
  • Infrastructure reviews and recommendations
  • Service escalation point of contact
  • LSEG products and systems knowledge
  • Windows servers, networking, cloud technologies

Nice-to-have

  • Proactive and self-motivated
  • Strong analytical and problem-solving
  • Emerging technologies orientation
  • Market data and FinTech understanding

Key Requirements

  • Demonstrated success in a technical, client facing role
  • Good working knowledge of LSEG products
  • Strong functional technical knowledge

Work Rights

Not specified

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