Patient Access Associate (on-site) (h)

University of Miami/UHealth

Miami, FL, US
Not specified; benefits: medical, dental, tuition ...
Greets visitors and patients professionally
Verifies patient identity against emr records
Assists with check-in and queue management
The Patient Access Associate serves as the first point of contact for patients and customers entering the facility

Job Summary

  • The Patient Access Associate serves as the first point of contact for patients and customers entering the facility.
  • Responsibilities include verifying patient identification, assisting with check-in processes, and communicating delays to the clinical team.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Matching Summary

The Patient Access Associate serves as the first point of contact for patients and customers entering the facility.

Salary

Not specified; Benefits: Medical, dental, tuition remission

Skills & Requirements

Must-have

  • Greets visitors and patients professionally
  • Verifies patient identity against EMR records
  • Assists with check-in and queue management
  • Handles incoming calls and inquiries efficiently
  • Maintains reception area cleanliness and organization

Nice-to-have

  • Ability to handle stressful situations calmly
  • Strong interpersonal relationship skills
  • Professional appearance and welcoming demeanor
  • Experience navigating self-serve kiosks
  • Effective communication with diverse teams

Key Requirements

  • High School diploma or equivalent
  • Minimum 1 year of relevant experience
  • Ability to work evenings, nights, and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter