Sr. Client Service Representative

CIBC

Vaughan, Ontario, Canada
Competitive salary; incentive pyy available; banki...
Client engagement and account management
Financial products expertise
Digital literacy and mobile banking
The role involves acting as the first line of support to help clients manage their day-to-day banking needs and achieve financial goals

Job Summary

  • The role involves acting as the first line of support to help clients manage their day-to-day banking needs and achieve financial goals.
  • Employees are expected to leverage technology by introducing clients to mobile banking applications to better manage their accounts.
  • CIBC offers a competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and a paid day off for growth known as Purpose Day.

Matching Summary

The role involves acting as the first line of support to help clients manage their day-to-day banking needs and achieve financial goals.

Salary

Competitive salary; Incentive pay available; Banking benefits and pension plan included

Skills & Requirements

Must-have

  • Client engagement and account management
  • Financial products expertise
  • Digital literacy and mobile banking
  • Flexible availability for evenings and weekends
  • Willingness to work at multiple locations

Nice-to-have

  • Strong interpersonal communication skills
  • Empathy and client-centric mindset
  • Problem-solving and accountability
  • Passion for continuous learning
  • Commitment to diversity and inclusion

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable
  • Ability to pass attribute-based assessments

Work Rights

Must be legally eligible to work in Canada with valid permit if required

Tailored Resume

Cover Letter