The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately
Job Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
This position works under supervision and provides comprehensive support for finance and patient care activities in a call center environment.
UAMS offers amazing benefits and perks including Health, Holiday, Vacation and Sick Leave, Education discount, and Retirement matching.
Matching Summary
The Pre-Registration Specialist II is the go to resource for complicated registrations and works with coordination of benefits (COB) issues to ensure that primary insurance is filed appropriately.
Skills & Requirements
Must-have
Coordination of benefits issues
Answering inbound/outbound calls
Collecting patient demographics
Verifying insurance information
Call center environment
Nice-to-have
Professional and friendly manner
Positive working relationships
Effective service recovery skills
Patient and Family Centered Care
Key Requirements
High School, GED or equivalent
2 years customer service
2 years healthcare registration/insurance verification