Claims Consultant

EML

Tweed Heads, Australia
Not specified; not specified; generous employee be...
Hybrid (up to 3 days remote after 3 months)
Manage caseload of worker's compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
EML is seeking a Claims Consultant for their Tweed Heads location, offering a full-time, permanent position with the possibility of flexible work-from-home arrangements after a probationary period. The role focuses on managing workers' compensation claims and providing support to injured workers, emphasizing customer service and teamwork

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing early, timely, and empathetic service to injured workers and employers.
  • EML fosters a learning culture with dedicated specialists including Technical Specialists and Injury Management Specialists to support case managers.
  • The position offers flexibility to work from home up to 3 days per week after month three, subject to performance and approval.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads location, offering a full-time, permanent position with the possibility of flexible work-from-home arrangements after a probationary period. The role focuses on managing workers' compensation claims and providing support to injured workers, emphasizing customer service and teamwork.

Salary

Not specified; Not specified; Generous employee benefits including health insurance and gym membership

Skills & Requirements

Must-have

  • Manage caseload of worker's compensation claims
  • Liaise with injured workers and employers
  • Provide empathetic customer focused service
  • Work within legislation and compliance guidelines

Nice-to-have

  • Previous experience in medical or corporate fields
  • Ability to multitask and shift priorities
  • Thrive in a collaborative team environment
  • Proactive self-motivated thinking style

Key Requirements

  • Face-to-face group interview attendance required
  • Willingness to go above and beyond for customers
  • High attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter