Customer Service Representative

WILBERT INC

Easley, SC, United States
Not specified; not specified; not specified
Onsite
Associate degree or equivalent from two-year college
2-3 years of customer service experience with tier-1 automotive supplier
Strong written and verbal communication skills
WILBERT INC is seeking a Customer Service Representative in Easley, SC, to act as a liaison between customers and the company, managing inquiries related to orders, complaints, and billing. The ideal candidate should possess strong communication skills, customer service experience, and proficiency in office software

Job Summary

  • The role acts as a liaison between customers and the company, handling complaints, orders, and billing queries.
  • Candidates must maintain a high level of professionalism and establish positive rapport with every individual they interact with.
  • The position involves reviewing product returns for quality assurance and communicating changes to sales orders.

Matching Summary

Match Score: 85

WILBERT INC is seeking a Customer Service Representative in Easley, SC, to act as a liaison between customers and the company, managing inquiries related to orders, complaints, and billing. The ideal candidate should possess strong communication skills, customer service experience, and proficiency in office software.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Associate degree or equivalent from two-year College
  • 2-3 years of Customer Service experience with Tier-1 Automotive supplier
  • Strong written and verbal communication skills
  • Ability to calculate figures using basic algebra and geometry
  • Proficiency in office systems software including spreadsheets

Nice-to-have

  • IQMS and EDI experience
  • Data mining capabilities
  • Experience training new Customer Service Representatives
  • Ability to read engineering change notices
  • Proven customer support experience

Key Requirements

  • Associate degree or equivalent
  • 2-3 years Customer Service experience with Tier-1 Automotive supplier
  • Completion of required WilbertU Courses

Work Rights

Not specified

Tailored Resume

Cover Letter