One Stop Coordinator For Campus Enrollment Services

University of Texas at Austin

Austin, Texas, United States
$43,000; bonus/equity: not specified; benefits: no...
Customer service skills
Problem-solving abilities
Knowledge of financial aid processes
The Texas One Stop serves as a central point of contact for the university community, focusing on exceptional customer service and student retention

Job Summary

  • The Texas One Stop serves as a central point of contact for the university community, focusing on exceptional customer service and student retention.
  • Coordinators assist students with academic records, financial aid, enrollment, and billing inquiries throughout the student life-cycle.
  • The role involves proactive outreach to improve student enrollment, retention, and graduation rates.

Matching Summary

The Texas One Stop serves as a central point of contact for the university community, focusing on exceptional customer service and student retention.

Salary

$43,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service skills
  • Problem-solving abilities
  • Knowledge of financial aid processes

Nice-to-have

  • Bilingual communication skills
  • Experience with university systems
  • Team-oriented mindset

Key Requirements

  • Bachelor's degree
  • One year of customer service experience
  • Ability to work nights and weekends

Work Rights

Must be eligible to work in the United States

Tailored Resume

Cover Letter